Acceptance of the Terms
By using our platform, you acknowledge that you have read and accepted these terms and conditions. If you do not agree to any provision within this document, please refrain from accessing or using our services.
Eligibility Requirements
To open an account with us, you must be at least 18 years old (or the age of majority in your jurisdiction) and a resident of one of the countries listed on our website. You are not eligible to play if you have self-excluded or had an account restricted by yourself or another operator.
Geographic Restrictions
Due to international laws and regulations, we may restrict access to certain areas of the platform or games from specific jurisdictions. If you try to log in from a country that is subject to these restrictions, you will not be able to use our services until further notice.
Account Registration Rules
To register for an account with us, you must provide accurate and up-to-date information about yourself. You are responsible for maintaining the accuracy of your details at all times and keeping your account secure through the use of strong passwords.
One-Account-Per-User Policy
Each user is only allowed to have one active account on our platform. Multiple accounts may be subject to closure or other penalties, as described below.
Identity Verification and KYC
To comply with anti-money laundering (AML) regulations and to protect your account security, we reserve the right to request additional documentation from you at any time during your relationship with us. This includes proof of identity, address, and age verification documents such as a passport or driver's license.
Account Accuracy Obligations
It is essential that all information provided by you upon registration remains accurate throughout our dealings together. If we reasonably believe the accuracy of your details to be compromised at any point (for example due to conflicting evidence from other sources), we reserve the right to suspend or close your account and withdraw funds, if necessary.
Account Security Responsibilities
You are responsible for keeping your login credentials confidential and secure. This includes but is not limited to changing strong passwords regularly, avoiding unauthorized access devices such as shared computers in internet cafes, and taking advantage of two-factor authentication options provided by us wherever possible.
Login Credentials and Password Protection
Restricted Behaviour and Prohibited Activities
You agree not engage in prohibited behaviors such as (but are not limited to):• Tampering with software or game mechanics• Manipulating gameplay or results• Cheating, multi-accounting, or collusion• Use of external bots or third-party tools for gaining an unfair advantageWe reserve the right to terminate your account at any time if you engage in these behaviors.
Bonus and Promotion Rules
To receive bonuses and participate in promotional activities, all requirements must be satisfied as described on our promotions page. Failure to do so will result in bonus deductions or disqualification from specific offers.
Wagering and Gameplay Conditions
By participating in our games, you acknowledge that outcomes are based on chance and we do not guarantee any returns on investment. Also:
Bonus Abuse Prevention
Abuse of welcome offers, regular promotion and/or bonus programs, could include but is not limited to:
Deposits and Withdrawals
Verification Before Withdrawals
Before any withdrawal is processed by us, we may need further information about yourself in order to verify both your identity as well as proof of age or address, depending on whether the same type was used at registration. To avoid long processing time for withdrawals please make sure all details are accurate
In case you wish a payout from £20k up it will be paid out according our Withdrawal Process after approval within 3 working daysProcessing and Review Procedures
Our team reviews every deposit, withdrawal, promotion redemption request or other activity conducted on the platform to ensure fair outcomes for both customers as well as operators. We reserve the right at all times during such processes – should any irregularities be discovered – closing an account.
Processing time is usually between 0-72 hoursResponsible Gambling Expectations
We encourage you and all users of our service to gamble responsibly, never exceeding your limits, only spending what can afford. Further details about problem gambling awareness are outlined on the platform homepage
- Our staff is available 24/7 if you have experienced any harm.Self-Exclusion and Account Restrictions
To help protect yourself, our site includes various ways to prevent over-gaming habits including setting a "cool-down" period; we also reserve the right at all times during these self-exclusions. If players violate their agreed restrictions this account will be closed until they meet set criteria again
Game Fairness and RNG Systems
All of our games operate based on Random Number Generator (RNG), which is audited for fairness regularly. We guarantee that you receive an honest outcome to all gameplay by making fair outcomes using independent software providers The system meets UK Gambling Commission's current standards
Technical Interruptions or Voided Gameplay
Due to technical issues or server crashes, game sessions may be interrupted or cancelled at any time. If such interruptions occur during a promotional activity or bonus session, it will be treated as void unless otherwise stated in the specific terms and conditions of that event.
- Our systems are up-and-running 24/7 for seamless gaming experience; but to reduce system downtime we regularly conduct planned outages which may result loss for all players participating on our webpage at the timeSuspension or Closure of Accounts
In cases where you breach any rules, terms and conditions stated in this document and elsewhere across the site, your account may be suspended or closed. This could also apply if you have committed an offense that does not involve financial transaction breaches such as misuse of login details or sharing devices between users.
You are only allowed to participate on our webpage for one specific jurisdiction (for example UK); should there occur an alteration in the law from this jurisdiction we would suspend all transactions until more clear guidance is receivedIntellectual Property and Platform Ownership
Our company retains full ownership of its intellectual property, including but not limited to trade marks, logos, game engines and other proprietary assets used on our platform. No user shall copy or reproduce any content in a way that suggests affiliation without prior written consent.
For full policy please visit – “Website” located at top of pageLimitation of Liability
You agree that by using this website you accept there is no liability for loss or damage except if due to negligence. By playing on our site, it is assumed all customers have read & agreed with these conditions before participating.
We shall endeavour where reasonable and practical do provide a 100% guaranteed satisfaction level.Modification of Terms
We may change any provision within this document from time-to-time without prior notice in order for regulatory compliance reasons or other business-related developments that would otherwise make the document incomplete.
- Any updates, revisions to policy can be checked under “Website” located at topContact or Support Guidance
In case you need assistance with an account issue, promotional query or any problem please use our 24/7 available support page where we are happy to help.
